The Garuda Indonesia Experience

On my trip to Bali, on 22 of October was a memorable one, because i got to experience the real

"GA Experience". Check-In was a bit troublesome because the name on the Tickets didn't match, but we (Father) were happy to get a seat (eventually). It seems that the Experience starts at the Check-In counter, where you are greeted with a smile and afterwards a hand gesture which is the combination of your palms, firmly together directed upwards in front of your chest. After Check-In, we went to the Citibank Lounge to enjoy some refreshments, promptly at 1615, the announcement came and we went to gate F3. To my surprise and enjoyment, the aircraft was an Airbus A330-341 PK-GPF. A minute in the waiting gate, the boarding process began, with me and my father being the first ones on the Aircraft, we were greeted with a smile and a sense of care from the FA's. Along the way, FA's were welcoming us with smiles and " Selamat Datang Pak/Bu". Of course we were delighted that the FA's were smiling and professional also.

Our seats were 28A and B, which lies behind the wing and are emergency exit seats. We were seated, and Aisha, the FA sitting in front of us explained to us the procedures for emergencies in water or ground. After 20+ minutes after the boarding time, we pushed back and taxied to Runway 7L. There was no traffic, and so we took of immediately and turned left to the general direction of Bali.

Aisha engaged in small talk along the way, and was really nice. After 30 Minutes, the seatbelt sign was turned off and the meal was being given. The meal was Rice, beef curry and spinach.. it was tasty... after that, i closed my eyes, and 30 minutes after, i could see the lights of Bali.

The Landing was great, and the pilots did not hesitate to engage the Reverse Thrusters. and we stopped in the International Terminal and disembarked.

It really was an example of Garuda Indonesia Experience...